DPDP reference

Section 31: Alternate dispute resolution

Last checked 6 Nov 2026

If the Board considers a complaint may be resolved by mediation, it may direct the parties to attempt mediation by a mediator they agree on, or as provided under any law in force in India.

Applies to
Parties to a complaint before the Board.
Starts
13 May 2027 (G.S.R. 843(E), item (c)).
Penalty
None of its own. This section sets out how the law works and places no duty on a business.
Source
Digital Personal Data Protection Act, 2023 (22 of 2023), section 31; G.S.R. 843(E), commencement

Questions

Can the Board send a complaint to mediation?

Yes, where it considers the complaint may be resolved that way (s.31).

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Not legal advice.